Proactive Services
The best way to solve technology problems is by not having them in the first place!
Avoiding disruptive and expensive issues such as: security compromises, hardware failures, and other types of system outages are important goals for every business.
Proactive account status with Bayside Networks provides you a range of benefits:
Client friendly features of our on demand services
Puts your business on track to avoid many types of technology risk and related costs
Helps you address and “get ahead of” many of the areas a cyber insurance carrier or other stake holders may require.
One of our Senior consultants is assigned to your account as your primary contact with Bayside Networks
Includes access to proactive services: system and data backup monitoring by our NOC staff
10% discount on all Bayside Networks hourly rates
Additional info: Bayside Networks Proactive Support
Requirements for Proactive Support services:
Completion of an technology risk assessment by Bayside Networks. We offer a substantial “almost free” discount on the preparation of this report for first time clients – providing you with a great way to “get your bearings” and set goals and steps to improve your technology stance in the year to come. Our IT assessment process is rapid and practical - designed for small businesses.
Agree to address critical issues identified in your technology report in the year to come. Examples of critical issues can include items such as: adequate and reliable data backups, multi factor authentication on all your user accounts, system is free of unsupported or obsolete hardware that cannot be made secure due to advanced age or other issues.
Work with you to refresh your technology risk assessment report each year. After the first report is completed, reports for subsequent years are more of an “update" and takes less time and effort.
Proactive IT Services by the Numbers
The Cost of IT Downtime
According to a study by Gartner, the average cost of IT downtime is $5,600 per minute, or nearly $300,000 per hour. Proactive IT services can help minimize downtime and avoid these costly interruptions.
The Prevalence of Data Breach
A survey by Tech Pro Research found that 68% of organizations experienced data breaches in the past year. Proactive IT services that include regular security assessments and updates can help protect your business from cyberattacks and data breaches.
The ROI of Proactive IT Services
A study by Dell found that companies that invest in proactive IT services, such as regular maintenance and software updates, see a return on investment (ROI) of up to 545%. This is due to the cost savings from avoiding downtime, reducing the need for emergency repairs, and improving employee productivity.